“105” has been launched by electricity network operators for customers to call should they need to report or get information about a power cut in their area. Dialling 105 will put customers through to their local electricity network operator – the company that manages the cables, power lines and substations that deliver electricity into homes and businesses in their area.

Customers can call 105 no matter who they choose to buy electricity from. Customers can also call 105 if they
spot damage to electricity power lines and substations that could put anyone in danger. If there’s a serious immediate risk, they should call the emergency services too.